What is Civil Communication?

If you are like anyone I have talked to in the past couple years your first thought is probably -

“Okay yeah sounds great but what is civil communication???”

Civil Communication is the ability to communicate productively.

-Civil Communication incorporates civility - the notion that goes beyond manners and embraces respect.

-Civil Communication reflects upon communication - the building block of how all messages are created and interpreted.

-Civil Communication navigates power structures

-And Civil Communication diffuses conflict

Organizational conflict due to poor communication, power dynamics, and incivility is

common in most every workplace. Due to its prominence, it is essential to adopt a framework to address the issue. Civil communication can be a framework to address organizational conflict in hopes of bettering relationships and productivity in the office. Communication is the foundation for all effective exchanges, especially in the workplace. Productivity falters when members of an organization are not discussing projects, deadlines, and/or are not relaying important information between clients.

Career Civility creates, designs, and implements civil communication frameworks to help organizations navigate through the headache of every day office politics. The goal is to create objectives and key results with stakeholders to align with business objectives. Curriculum is then designed to incorporate civility into dialogue in the workplace. And it is implemented to the teams who are struggling to hit their goals, quotas, sprints, or deadlines.

As a consultant in the communication space, I realize that communication can be an arbitrary idea that doesn’t produce results. I challenge that effective and productive communication can be successful and necessary in any work environment.

Which is why I invite you along my journey of Career Civility - Bringing productive dialogue into the workplace.